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Are Healthcare Systems About to be Amazoned? Telemedicine and Lessons from Internet Services

Two decades ago, few people would have accepted the idea that the upstart online bookseller Amazon.com would ultimately undermine the profitability and survival of brick and mortar retail chains.

Now, telemedicine platforms are poised to create the same type of dramatic disruption in the delivery of healthcare services. And, I increasingly find that healthcare executives are in denial. Many healthcare industry leaders steadfastly believe that the benefits of their physical presence will provide a permanent bulwark against competition originating in the digital realm. Sadly, they are mistaken.

As detailed in this article, executives…

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 Are Healthcare Systems About to be Amazoned? Telemedicine and Lessons from Internet Services

Two decades ago, few people would have accepted the idea that the upstart online bookseller Amazon.com would ultimately undermine the profitability and survival of brick and mortar retail chains. Now, telemedicine platforms are poised to create the same type of dramatic disruption in the delivery of healthcare services. And, I increasingly find that healthcare executives are in denial. Many healthcare industry leaders steadfastly believe that the benefits of their physical presence will provide a permanent bulwark against competition originating in the digital realm. Sadly, they are mistaken.

HCAHPS

The intent of the HCAHPS initiative is to provide a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care. While many hospitals have collected information on patient satisfaction, prior to HCAHPS there was no national standard for collecting or publicly reporting patients' perspectives of care information that would enable valid comparisons to be made across all hospitals.

Hospital 2020

Hospital 2020 is a mission to advocate for strengthening vision of hospitals and medical practices around the world.

National Alliance of Safety-Net Hospitals

NASH’s mission is to advocate adequate support and financing for the private safety-net hospitals that serve America’s neediest communities. In addition to being private, these safety-net hospitals typically are characterized by the significant proportions of elderly and low-income patients they serve – patients insured by Medicare, by Medicaid, or not at all.

The Commonwealth Fund

The Commonwealth Fund is a private foundation that aims to promote a high performing health care system that achieves better access, improved quality, and greater efficiency, particularly for society's most vulnerable.

The Leapfrog Group

The Leapfrog Group is a voluntary program aimed at mobilizing employer purchasing power to alert America''s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded.

Agency for Clinical Innovation

The Agency for Clinical Innovation (ACI) is the primary agency in NSW for promoting innovation, engaging clinicians and designing and implementing new models of care.

American Academy of Ambulatory Care Nursing

The AAACN is the only specialty nursing association providing education to ambulatory care and telehealth nurses.

American Academy of Urgent Care Medicine

The American Academy of Urgent Care Medicine (AAUCM) is the leading society for physicians, physician assistants and nurse practitioners practicing Urgent Care Medicine. The AAUCM is comprised of physicians, physician assistants and nurse practitioners actively engaged in the field of Urgent Care Medicine.

American Hospital Association

The American Hospital Association (AHA) is the national organization that represents and serves all types of hospitals, health care networks, and their patients and communities.

Association for Hospital Medical Education

The Association for Hospital Medical Education (AHME), founded in 1956, is a national, non-profit professional organization involved in the continuum of hospital-based medical education: undergraduate, graduate, and continuing medical education. AHME's more than 600 members represent hundreds of teaching hospitals, academic medical centers, and consortia nationwide.

Association of Community Cancer Centers

The Association of Community Cancer Centers (ACCC) promotes the entire continuum of quality cancer care for our patients and our communities. Since 1974, ACCC has been helping oncology professionals adapt to the complex changes of delivering quality cancer care while responding to regulatory and legislative changes.

Australian Healthcare & Hospitals Association

Since 1947 the AHHA is the voice of public healthcare in Australia and the only Association independently representing and supporting the public and not-for-profit healthcare sectors across all jurisdictions and across all states.

Australian Private Hospitals Association

Welcome to the Australian Private Hospitals Association, the peak industry body for private hospitals and day surgeries in Australia. We work to ensure that Australians are empowered with personal choice and rapid access to affordable hospital care of the highest quality.

Belgian Hospital Association

Organization representing the hospitals of Belgium.

Children’s Healthcare Canada

For Canadian leaders in children’s healthcare, we are the only national association that enables local improvements and contributes to system-wide change by building communities across the full continuum of care.

Council Of Women's and Infants' Specialty Hospitals

The Council Of Women's and Infants' Specialty Hospitals (CWISH) is a membership organization of non-profit hospitals that are leaders in providing services to women and infants.

European Association for Children in Hospital

EACH - European Association for Children in Hospital - is the umbrella organisation for member associations involved in the welfare of all children before, during or after a hospital stay.

European Hospital and Healthcare Federation

HOPE, the European Hospital and Healthcare Federation, is an international non-profit organisation, created in 1966. HOPE represents national public and private hospital associations and hospital owners, either federations of local and regional authorities or national health services.

Healthcare Infection Society

Our aim with this website is to provide information to those interested in hospital acquired infections, to inform people of the Society's activities and possibly to provide a forum for the interchange of views.

Hospital Association South Africa

The Hospital Association of South Africa (‘HASA’) is an industry association which represents the collective interests of the majority of private hospital groups and independently-owned private hospitals in the Republic of South Africa.

Hospital Associations and Organizations

DIrectory of orgs and associations.

Hospital Consultants & Specialists Association UK

The Hospital Consultants & Specialists Association is a Trade Union affiliated to the TUC representing and advising senior medical and surgical staff in the UK.

Joint Commission International

JCI works with health care organizations, governments, and international advocates to promote rigorous standards of care and provide solutions for achieving peak performance.

National Association for Behavioral Healthcare

NABH advocates for behavioral healthcare and represents provider systems that are committed to the delivery of responsive, accountable, and clinically effective prevention, treatment and care for children, adolescents, adults, and older adults with mental and substance use disorders.

The Joint Commission

An independent, not-for-profit organization, The Joint Commission accredits and certifies more than 18,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization''s commitment to meeting certain performance standards.